CRUISE, FERRY & YACHT MANAGEMENT

 

OSM delivers tailor-made end-to-end maritime management services for Cruise, Ferry and Yacht worldwide. We are dedicated team-builders supporting and assuring our partners’ success in a safe and responsible way. Offering innovative support, career development, and a friendly atmosphere, we are proven to be the chosen employer and service provider within the industry worldwide.

Our full technical management service includes all aspects of cruise management operations: from Crew Recruitment to Crew Management, from Maintenance to Energy Efficiency, in co-operation with OSERV Catering and the Nordic Medical Clinic, to make sure that we provide the most comprehensive and qualitative support that your vessels require.

 

CRUISE & PASSENGER VESSELS TECHNICAL OPERATIONS

OSM experience is built upon our core maritime technical management expertise from both conventional shipping to the most modern and hi-tech offshore units and vessels that require skilled crew, as well as a highly competent shore organization, designed to meet any customer requirements.​ The same values and quality we apply for Cruise Line and Passenger Vessel Technical Management. 

Our Technical Management includes the following services:

Inspections

We provide global coverage and quick turnaround time for 3rd party inspections of all vessel types. Professional and timely reports according to agreed SoW; e.g. pre-purchase surveys, condition assessments, class record reviews, damage inspections and inspection, budget and schedule for breaking lay-up or modifications.

Project management and support

OSM possesses a wide range of experience with project management, support and execution of technical projects ranging from minor to major vessel modifications, regulatory advice and follow-up, review of drawings and new builds. The activity also cover projects of administrative nature like change of administrative systems, new area of operation, improvement projects, busines case studies etc. We are focused on doing projects with vessel in normal operation as far as practicably possible.

Dry Docking planning and executing

We have a vast experience with planning and execution of dry docking for a wide range of vessel types. OSM can offer assistance with dry docking specifications, communication with yards, evaluation of yard tenders, communication with vessel crew, execution of dry docking using experienced personnel, including cost & time followup. Timely and to the point reporting throughout the process.

Maintenance system update and support

A dedicated and experienced maintenance team with experience from all offer assistance with building Planned Maintenance Databases (PMS) databases for new vessels, improve database standard and integration of PMS and purchasing system with invoicing / crewing / accounting / other systems, change of PMS, trouble shooting, daily PMS support to shore team and vessels, crew and shore tea training. OSM can offer spare part management including onboard riding crew for streamlining spare parts stock onboard.

Insurance and Claim handling

At OSM Maritime Group and OSM Maritime Insurance Services, we are committed to provide the necessary focus and resources to ensure that your vessel (cruise line ship or passenger vessel), crew and passengers are successfully and safely managed. In combination with technical services by OSM and our dedicated team of qualified people, we are able to achieve competitive insurance as well as risk management solutions, combined with offering high-quality claims services for our clients.

 

CRUISE, FERRY & YACHT CREW RECRUITMENT & MANAGEMENT

OSM offers career opportunities for Deck & Engine crew as well as Hospitality personnel within our expanding global fleet of Cruise ships, Ferries and Yachts. OSM’s large pool of individually assessed and certified international crew provides a competent and well-trained force for your Deck, Engine, Culinary, F&B service, Front Desk, and Housekeeping departments as well as for recreational service needs. Furthermore, we take pride in referring seasoned and passionate hospitality management professionals and master chefs to bring your hospitality service on board to the next level. For Cruise/Ferry crew management, as well as Yacht crew management, come to OSM Maritime!

OSM offers professional partnership and tailor-made crew management services for the passenger vessel industry worldwide. OSM delivers qualified and trained crew for all departments onboard our growing fleet of Cruise ships, Expedition vessels, Ferries and Yachts. We provide excellent Catering and Hospitality professionals in line with our customers’ needs and expectations.

 

THE OSM CATERING ACADEMY

OSM manages a maritime hospitality catering training academy called OSM Catering Academy. The training academy with its state-of-the-art facilities and its international team of experienced F&B and Chef faculty is educating and mentoring select graduates to become competent Hospitality and Catering professionals fit for today’s maritime industry needs. 

In line with OSM’s mission “to contribute to our customer’s success”, we address today’s market demands and are flexible to accommodate each customer’s specific training needs by adjusting our courses accordingly. Furthermore, for experienced catering crew, our programs consist of modular training course components which offer opportunities the opportunity to enhance their competencies and qualifications for individual career advancement and growth.

 

CAREERS ON CRUISES, FERRIES & YACHTS

OSM core Values are “Responsible”, “Teambuilders”, “Friendly” and “Always On!”. We are looking for motivated, passionate people who are ready to honor our values and “to contribute to our customer’s success”.

OSM offers career opportunities for Cruise and passenger vessels’ crew, as well as Hospitality personnel within our expanding global fleet of Cruise ships, Ferries and Yachts. Are you interested in joining our OSM family? Register your profile with us and we will notify you with an email when we have new vacancies matching your skills and experience!